Finding, hiring, and training a new employee is expensive. Hiring managers need to quickly and efficiently fill a position--and they risk hiring someone who turns out to underperform. Thus their number one aim is to assess your future performance.
Hiring managers care about your past only inasmuch as it predicts your future behavior 
and accomplishments. In your employment documents, look forward to what you can provide your new employer rather than backward at what you have done in the past.
Hiring managers won't take your word for it. Virtually every applicant claims to have experience and good communication skills. Hiring managers are convinced by resumes and cover letters that prove a candidate's qualifications through cold, hard numbers and specific examples.
Think about what this company needs, then demonstrate how you will fill those needs.
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